Our Policies
General Policies
All of our baskets are made fresh to order. Normal time for orders to be processed, made and shipped is 1-2 business days. Actual delivery time will be determined by where your order is being shipped (usually 1-8 more business days). Feel free to call us regarding the status of an order or the estimated time of arrival.
All prices and basket styles are subject to change. If a basket style or product becomes unavailable, we reserve the right to substitute a product of equal or greater value.
Your input is very important to us. Please feel free to call us if you have questions or ideas that may help us serve you better.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
Ground Service |
Shipping Charges |
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» We will give shipping charges to you via e-mail for shipment outside of the United States and request your approval prior to shipment. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
NY |
8.625% |
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Order Cancellation Policies
If you cancel an order after the package has been shipped, your refund will be calculated and processed after the product has been returned to The Nut Basket. Shipping charges are not refundable.
Return Policies
All our products are guaranteed fresh, but if there is a problem with your order, please call us within 7 days of delivery.